Shipping & delivery

 

 

Free Shipping

At our store, we value each of our customers. That’s why we offer free shipping on all our products.

How does it work?

It’s simple. When you add a product to your cart and proceed to checkout, you won’t see any additional charges for shipping. The price you see is the price you pay.

How long does it take?

Shipping time can vary depending on your location. However, you can generally expect to receive your order within 3-7 business days.

Have questions?

If you have any questions about our free shipping or any other aspect of your purchase, feel free to contact us. We’re here to help.

FREE SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in USA by USPS.

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Location*Estimated Shipping Time
United States3-7 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Mexico, Central America, South America15-30 Business days

Max delivery time – 45 business days.

*This doesn’t include our 2-5 day processing time.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Shipping Information

At Violett Shop21, we strive to provide efficient and reliable shipping services for our customers. Here are the details regarding our shipping process:

  1. Order Processing Time:

    • Once you place an order, we begin processing it within 2-5 business days.
    • During this time, we prepare your items for shipment.
  2. Shipping Methods:

    • We offer various shipping methods based on your location and preferences.
    • Common options include standard shipping, expedited shipping, and express delivery.
  3. Delivery Time:

    • The estimated delivery time depends on your location and the shipping method chosen.
    • Typically, orders are delivered within 15-45 days after processing.
    • Please note that this timeframe may vary due to factors beyond our control (e.g., customs clearance, natural disasters).
  4. Tracking Your Order:

    • To track your order, visit our Order Tracking Page.
    • Enter the order ID provided in your confirmation email to check the status of your shipment.
  5. Contact Us:

    • If you have any questions or concerns about your order, feel free to reach out to us through our Contact Us

Thank you for choosing Violett Shop21! Your satisfaction is our priority, and we’re here to assist you throughout the shipping process.

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